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This is an incomplete list of recommendations on how to protect you computer from attacks by Spyware and Viruses. Call or write with your specific questions.
Remember that if you have an internet connection you can look up stuff on the net and perhaps get some idea of what a “thing” does and why it might be on your computer. There are some very evil sounding but harmless (even helpful) programs out there that you might want or even need to run your computer.
Google, ASK, Dogpile, Yahoo, and MSN are just a few of the available Search Engines on the Web. Use search engines to research your questions, they are easy to use and often offer several answer sources allowing for a comparison and verification of the results. – Or, CALL US!
The purchase of additional spy/mal/adware tools such as Spyware Doctor or SpySweeper to be used in conjunction with McAfee, Norton, or PC-ilion is recommended. (For the latest and best choice use a search engine for Consumer Reports of Computer Protection ...) The latter products should be used on a daily basis to protect your computer from viruses, spam, and pop-ups while products like Spyware Doctor should be used occasionally but regularly to guard against the more insidious Trojan type programs that tend to hide deeper in your system. These products will cost about $30 to $50 for a one year subscription that allows automatic updates as well as support calls. Please note that you can have to much of a good thing; one primary protection for everyday and one “run on demand” protection package is sufficient.
As a rule of thumb Defrag should be done at least twice a year. To find the Defragmentation tool go to:
Start/All Programs/Accessories/System Tools/Defragmentation
*Choose Defragmentation and be prepared to wait quite a long time to use your computer.
Buy your computer with as much memory as you can afford - 512 Mb is a good place to start. Keep in mind that the new “Core 2 Duo” computers will require that you upgrade with two sticks of memory
If or when pop-up ads do invade your screen it is our recommendation that the user go immediately to the task bar at the bottom of the monitor and right click the pop-up button (assuming a right handed mouse) and close the pop-up here and not in the frame itself.
It is absolutely necessary to keep dust and dirt out of your computer. The purchase of “canned air” or some way of carefully blowing/vacuuming the dust out of your computer every six months or so is recommended. Never blow air into a fan that is running - these fans are not designed for this abuse. A word of caution: never perform this action with the power on. In fact, if you are going to blow air into your computer or even remove the case cover do so only after unplugging the power source. Be aware that static shock is not good for your computer so make sure to ground yourself before working on it.
Free Spyware Protection
Ad-Aware and Spybot make a great back-up protection system no matter what day to day protection you are using. You can find these products and download then from our “Freeware” web page;
http://www.ackcomputing.com/html/freeware.html
Whether you pay for your protection or use a Freeware version, keep the program up-to-date for the best protection. There are NO products out there that are free from attacks by the “Bad People” which is why we recommend back-up protection that you can “run on demand” to clean up any loose ends.
It should go without saying that you should keep your Windows operating System up-to-date either automatically or by manually updating, go to your Start button and search for Windows Updates to do this manually or get on the internet and click on the Tools button select the update option here.
Use the Pop-up blocker and the Anti Phishing services offered through Explorer 7. Be aware that older operating systems such as ME and Windows 2000 may not work well with Explorer 7.
AVG (GriSoft) is an anti Virus tool that is offered in several “flavors” if we have installed AVG on your machine it is most likely the FREE version. The FREE version can and should be manually updated regularly. MOST IMPORTANTLY, as with any scanning software do not assume that all of the stuff that gets labeled bad is in fact bad. Windows firewall will probably detect most AVG downloads as bad but you should accept them. AVG may identify SpyBot programs as being bad – take the time to read about what it is you are deleting. See the list below.
SpyBot is similar to AVG but it is directed towards Spyware. We can not stress enough that the user should research any unfamiliar program names before deleting, even if that means doing so from some other computer or IT source. Do not delete any “Windows” programs – SpyBot will usually find three to six of them, just un-check them so that you do not “Fix” them. By not deleting, we mean “un-check” the box that precedes any of the following – or any other programs that you recognize and actually want to keep!
Incomplete list of good programs your spyware protection might find and you will probably want to keep:
Microsoft. WindowsSecurityCenter.AntiVirusDisableNotify
Microsoft. WindowsSecurityCenter.FirewallDisableNotify
Microsoft. WindowsSecurityCenter.AntiVirusOverride
Microsoft. WindowsSecurityCenter.UpdateDisableNotify
1)Open SpyBot from desktop icon
2)Perform updates – no need for Beta or other languages just click continue
3)Immunize (we recommend that you do this twice back-to-back)
4)Check for problems
5)Uncheck any of the above list of programs or other programs you recognize and wish to keep
6)Close the program
Ad Aware follows the same basic procedures:
1.Open Ad Aware from the desktop icon
2.Perform updates – to make sure you are done press updates again (it won’t let you run it twice)
3.Scan
4.There will be three “tabs” for “bad stuff” some may not have anything in them.
a.Quarantine or delete, your choice, either one will do the trick
5.Close the program
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